Cleaning Operators Proficiency Certificate (COPC)

The Cleaning Operators Proficiency Certificate (COPC) course is built from a list of 59 categories including hard floors, carpets, washrooms and support skills. The course is taught through group discussion, demonstration and practical hands on experience. Once competence is achieved by all delegates, a formal assessment is undertaken. Premiere’s Training Academy offers training and assessment for COPC stages 1, 2 and 3.

"Trainers were first class. Good humour when appropriate but professional and serious during demonstrations & assessments which created an excellent environment for learning. In addition their advice on associated matters was valuable to all members of our group"

Giles Wheeler, Operations Director, NViro Contract Cleaning Specialists 

Why You Should Attend

BICSc courses are designed to give the attendee an industry recognised qualification which provides practical skills applicable to the specific work environment through selection of modules from a range of 59 topics.

Course Focus

  • Practical skills training and assessment in 10 skills
  • Key categories of topics covered include
    • Supporting Skills
    • Hard Floors
    • Carpets
    • Vertical Surfaces and High Levels
    • Furniture
    • General
    • Waste
    • Microfibre

Benefits from Attending

  • Achievement of a nationally recognised qualification
  • Comprehensive understanding of the modern, safe and efficient work
  • Your choice of skills in which you have achieved this award
  • Trained to the standard required by The British Institute of Cleaning Science
  • Provides you with a good foundation to undertake further training
  • Certificate awarded

Essential Course Information

Teaching Method Group discussion, demonstration and practical hands on exercises
Teaching Materials Optional BICSc workbook available to purchase on request
Venue Cheltenham or at your premises
Refreshments Coffee and lunch is provided if the course is attended in Cheltenham
Date: By prior arrangement
Number of People: 1-4
Duration: 2-3 days


BICSc COPC Task Card Index

AA Supporting Skills
AA1 Chemical Competence
AA2 Machines: Safe use and care
AA3 Storage of equipment
A Hard Floors
A1 Mop sweeping
A2 Single solution mopping
A3 Two solution mopping
A4 Buffing
A5 Spray cleaning
A6 Machine scrubbing and drying
A7 Strip, dry and re-apply emulsion polish
A8A Prepare and re-apply a semi-permanent seal using an abrasive mesh disc
A8B Prepare for and re-apply a semi permanent seal using a scarifying assembly on a concrete floor
A8C Prepare and re-apply a semi permanent seal using a chemical stripping agent
A9 Bonnet mopping
A10 Vitrification
A11 Scrubbing and drying with a battery powered scrubber drier
A12 Scrubbing and drying with an electrically powered scrubber drier
A15 Cleaning of stairs, landings, balustrades and handrails
A16 Drum sanding
B Carpets
B1 Suction cleaning
B2 Spray extraction
B3 Dry foam shampooing
B4A Wet foam shampooing
B4B Dry powder/granules carpet cleaning
B5 Carpet skimming
C Vertical Surfaces and High Levels
C1 High level cleaning
C2 Wall washing
C3 Window cleaning
C4 Pressure washing
C5 Graffiti removal
C7 Ventilation, extraction grille cleaning
D Furniture
D1 Dust, damp wipe, wash, polish application
D2 Upholstery cleaning
D3 Cleaning toilets, wash hand basins, urinals and washroom furniture
D4 Cleaning baths, showers, bidets and washroom furniture
E General
E1 Stain removal
E2 Simple access equipment
E3 Cleaning personal computers
E5 Cleaning telephones
F Waste
F1 Litter picking
F2 Waste clearance
F3 Cleaning bin areas
F4 Body fluid, spillages and contaminated items
G Microfibre
G1 Microfibre dry mop sweeping
G2 Microfibre damp flat mopping
G3 Microfibre dry dusting, damp wiping, drying & polishing, buffing
G4 Microfibre cleaning stairs, landings, balustrades and handrails
G5 Microfibre cleaning toilets, wash hand basins, urinals and washroom furniture
G6 Microfibre cleaning baths, showers, bidets and washroom furniture
G7 Microfibre wall cleaning
G8 Microfibre high level cleaning
G9 Microfibre window cleaning
G10 Microfibre cleaning telephones

Enquire about this course

My Basket

Your basket is currently empty.

How can we help?

Call us on:

+44 (0)1242 537 150

We'll call you:

Enter your name and phone number and we will call you back.

Email us:

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Write to us:

Premiere Products, Oakley Gardens Bouncers Lane, Cheltenham,
GLOS, GL52 5JD. UK